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DOCKLANDS LIGHT RAILWAY
East London

While the DLR had an excellent record of reliability for its trains, unfortunately the same could not have been said about its lifts: the ‘stock’ was old beyond its years, due to its environment and the abuse inflicted on it.

The Client had made the decision to replace all the controllers with new prior to our appointment and these had already been bought, together with 15 lift cars and other components, not the usual order of events but appropriate in the circumstances. Rather than work out what was needed, our first task was to establish what exactly had been bought — did a ‘lift car' include the toeguard, did the doors include the emergency releases?

Surveys of the stations allowed us to assess the nature of the problem, and the level of compliance with current health and safety and disabled use standards (even though transportation was excluded from the DDA, we recommended full compliance with its requirements because of the effect on passengers of not doing so). This, with our understanding of what had been ordered, enabled us to write a suitable works specification, covering the effects of the elements and vandalism on these exposed lifts, usability by the disabled, and compliance with health and safety standards.

The result is a reliable and resilient means of transport for thousands of passengers a day.

Docklands Light Railway

Serco Docklands

Apex

£2,000,000

Major modernisation of 43 lifts

 

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